VISA DEBIT CARD

Changes to Your Debit Card are Coming

As part of LZECU's mission of providing progressive services, all current debit cardholders will be issued new "contactless" debit cards, a touch-less way to pay that's faster, easier and more secure than ever.

On October 27, 2021, new contactless Visa Debit Cards will be live with a new debit card processor. With this change, all debit card holders will be issued new cards with new debit card numbers. Be on the lookout for your new Visa debit card mid-October. 

Check this page frequently for updated information on the upgrade as the live date approaches. FAQs coming soon.

The purchasing power you need!

Checks are a thing of the past! Avoid the hassle of check writing with the convenience of the LZECU Visa Debit Card for your everyday purchases. It looks like a credit card but works like a check by deducting funds straight from your checking account and is more secure than carrying cash. 

Features & Benefits

• Zero Liability provides outstanding protection if your card is lost or stolen.
• Free with your Checking Account
• Accepted at millions of locations worldwide displaying the Visa® logo
• Track purchases in Online Banking and on your monthly statements
• Cash withdrawals, transfers, and balance inquiries on your savings and checking account at over 80,000 Free Co-Op & Allpoint network ATM locations

Fraud Monitoring

In order to provide you with superior protection, we have partnered with Falcon Fraud System to monitor all card activity by using the most advanced neural network technology to examine real-time, incoming credit and signature debit authorizations for potential fraud. Falcon is alerted instantly of any suspicious transactions and place a temporary block on  on your Visa Debit Card until a representative can verify that transaction with you. If you miss the verification call, you will need to contact them at 1-888-241-2440 to validate recent transactions and remove the temporary block. In the event that you find out your card has been compromised, Falcon will shut down your card immediately. You will then need to contact the credit union during business hours to place an order for a new card and verify no unauthorized charges have posted to your account.

Traveling

Plan on using your Visa Debit Card on your family vacation or next business trip? Let us know when and where you will be traveling at least 24 business hours before you leave in order to avoid declined transactions or fraud alert calls for out-of-the-ordinary transactions. Contact member services during regular business hours to file the travel notification.

Important Phone Numbers